Category | Subcategory |
Problems and concerns | GP unwilling to prescribe or other prescribing issues Communication difficulties with GP surgery staff Wrong product, formulation or strength prescribed Insufficient quantity prescribed Communication difficulties with pharmacy staff Delay in obtaining medicine from pharmacy Medicine not labelled with directions Lack of information about the medicine |
Actions and strategies | Additional interaction with GP surgery staff Additional interaction with pharmacy staff Requested assistance from other healthcare professionals Requested larger quantity to be prescribed Asked pharmacy staff to keep medicine as stock Used one regular pharmacy Used multiple pharmacies Obtained medicine from local or specialist hospital Planning and organising the process Sought information about the medicine |
Views and perceptions | Perceptions of GP surgery and pharmacy staff Perceptions and understanding of the medicine supply process Views on how the medicine supply process should be delivered or improved |
GP, general practitioner.