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75 CRF embraces digital bedroom project to enhance patient engagement and improve patient experience in participating in research through innovative technology
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  1. Shanice Williams,
  2. Moonsang Seo
  1. NIHR GOSH Clinical Research Facility, UK

Abstract

The NIHR Clinical Research Facility (CRF) at Great Ormond Street Hospital is the first department in our research hospital to implement a Digital Bedroom Project to enhance patient experience. We would like to share our vision and experience to inspire others to think about using existing technology in an innovative way to improve patient experience and research participation.

Patients seen in the CRF often have rare and complex Paediatric conditions, furthermore, some may have learning disabilities or specific communication needs and patient and family could benefit from having more information readily available at their fingertips regarding the care they receive during a research visit.

In our Digital Bedroom Project, we have identified the most widely used and popular clinical room in our unit as a demo room to install new digital devices and develop personalised digital content to enhance patient experience during their visits. The first phase of the project focusses on a range of apps designed for service improvement and patient experience.

The Digital Bedroom Project aims to enhance the experience of the patient and families through enhanced technology which will ideally improve the performance of research visits and improve patient outcomes. Research is at the heart of everything we do and by tailoring all patient visits to their individual needs we hope to link to the GOSH Always Values, making all individualised patients feel Always Welcoming to the new research environment and improve our research facilities through digital innovation.

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