Table 3

Factors affecting the risk of unscheduled ED visit within 96 hours after a non-transport decision by ambulance personnel

VariableUnscheduled visitsNo unscheduled visitsOR (95% CI) for all non-transported and unintended* patients)P value‡
Age (years), median (IQR)2.98 (1.04–7.92)4.18 (1.47–10.62)0.96 (0.94 to 0.99)0.001
Time of day† (hours), median (IQR)12.53 (8.07–16.62)9.83 (5.69–13.74)1.07 (1.05 to 1.10)<0.001
Shift<0.001
 Day (09:00–21:00)118 (46.6%)1675 (65%)1 (reference)
 Night (21:00–09:00)135 (53.4%)901 (35%)2.13 (1.64 to 2.76)
Symptom code ‘dyspnoea’<0.001
 No197 (77.9%)2213 (85.9%)1 (reference)
 Yes56 (22.1%)363 (14.1%)1.73 (1.25 to 2.36)
Symptom code ‘low-energy fall’<0.001
 No229 (90.5%)2069 (80.3%)1 (reference)
 Yes24 (9.5%)507 (19.7%)0.43 (0.27 to 0.64)
Symptom code ‘allergic reaction’0.044
 No248 (98.0%)2447 (95.0%)1 (reference)
 Yes5 (2.0%)129 (5.0%)0.38 (0.13 to 0.85)
Symptom code ‘vomiting/diarrhoea’0.03
 No240 (94.9%)2510 (97.4%)1 (reference)
 Yes13 (5.1%)66 (2.6%)2.06 (1.07 to 3.67)
Symptom code ‘mental illness’0.019
 No242 (95.7%)2527 (98.1%)1 (reference)
 Yes11 (4.3%)49 (1.9%)2.34 (1.14 to 4.40)
  • *Patients advised by ambulance personnel to visit the ED by transport other than ambulance were excluded from the analysis.

  • †Hours starting from 09:00=0 due to the shift schedule.

  • ‡Mann-Whitney U test was used for continuous parameters and χ2 test was used for categorical parameters.

  • ED, emergency department.