35 female: 26 male Age (years): 12–14 (28%); 15–17 (36%); 18–25 (36%) | I would prefer to schedule my appointments: (%) | I would prefer to refill my prescriptions: (%) | I would prefer to access personal health information: (%) | |
Online (MyChildren's Patient Portal Website or App)* n=40 | Strongly agree | 15 (38) | 10 (25) | 14 (35) |
Agree | 12 (30) | 15 (38) | 18 (45) | |
Neither agree nor disagree | 6 (15) | 7 (18) | 1 (3) | |
Disagree | 4 (10) | 5 (13) | 4 (10) | |
Strongly disagree | 2 (5) | 2 (5) | 2 (5) | |
Unanswered | 1 (3) | 1 (3) | 1 (3) | |
Via MyChildren's Patient Portal App† n=21 | Strongly agree | 2 (10) | 1 (5) | 4 (19) |
Agree | 6 (29) | 2 (10) | 4 (19) | |
Neither agree nor disagree | 7 (33) | 9 (43) | 7 (33) | |
Disagree | 5 (24) | 4 (19) | 4 (19) | |
Strongly disagree | 1 (5) | 5 (24) | 2 (10) | |
Unanswered | 0 (0) | 0 (0) | 0 (0) | |
Via MyChildren's Patient Portal Website† n=21 | Strongly agree | 2 (10) | 1 (5) | 6 (29) |
Agree | 4 (19) | 1 (5) | 2 (10) | |
Neither agree nor disagree | 10 (48) | 10 (48) | 8 (38) | |
Disagree | 3 (14) | 4 (19) | 3 (14) | |
Strongly disagree | 2 (10) | 5 (24) | 2 (10) | |
Unanswered | 0 (0) | 0 (0) | 0 (0) | |
Via phone call n=61 | Strongly agree | 23 (38) | 14 (23) | 14 (23) |
Agree | 29 (48) | 28 (46) | 25 (41) | |
Neither agree nor disagree | 8 (13) | 9 (15) | 12 (20) | |
Disagree | 1 (2) | 8 (13) | 8 (13) | |
Strongly disagree | 0 (0) | 2 (3) | 1 (2) | |
Unanswered | 0 (0) | 0 (0) | 1 (2) | |
In person n=61 | Strongly agree | 11 (18) | 20 (33) | 25 (41) |
Agree | 21 (34) | 19 (31) | 27 (44) | |
Neither agree nor disagree | 18 (30) | 12 (20) | 4 (7) | |
Disagree | 7 (11) | 6 (10) | 3 (5) | |
Strongly disagree | 2 (3) | 2 (3) | 1 (2) | |
Unanswered | 2 (3) | 2 (3) | 1 (2) |
*Based on 40 surveys using the phrasing ‘Online (including MyChildren’s Patient Portal Website or App)’.
†Based on 21 surveys using the phrasing ‘MyChildren’s Patient Portal Website’ and ‘MyChildren’s Patient Portal App’.