Process times (minutes), median(Q1–Q3)* (maximum) | 2018 | 2019 | 2020 | P value | ||||||
21 February–26 March | 27 March–30 April | 1 May–4 June | 21 February–26 March | 27 March–30 April | 1 May–4 June | 21 February–26 March (prelockdown) | 27 March–30 April (level 5 lockdown) | 1 May–4 June (postlockdown) | ||
Time to triage | 12 (5–31)(581) | 15 (4–39)(803) | 20 (7–47)(460) | 19 (6–47)(612) | 22 (7–52)(565) | 16 (5–43)(368) | 19 (6–49)(665) | 12 (4–33)(308) | 14 (5–34)(1461) | <0.001 |
Time to consultation | 81 (45–132)(1067) | 95 (54–159)(905) | 104 (59–171)(1222) | 107 (61–187)(654) | 119 (66–214)(742) | 118 (65–208)(685) | 140 (71–235)(872) | 49 (42–122)(590) | 59 (29–101)(1054) | <0.001 |
Time to disposition decision | 146 (94–216)(1437) | 157 (99–242)(1146) | 160 (106–246)(1291) | 190 (121–295)(1521) | 193 (121–314)(1506) | 191 (112–291)(1026) | 245 (156–365)(3337) | 169 (95–267)(1918) | 123 (70–204)(1773) | <0.001 |
Time in emergency centre | 188 (126–278)(1438) | 205 (129–320)(1797) | 207 (130–330)(3800) | 274 (165–495)(2043) | 262 (146–428)(1717) | 251 (142–411)(2632) | 311 (200–492)(3353) | 270 (153–459)(2349) | 164 (85–423)(1984) | <0.001 |
*Q1–Q3: 25th–75th percentile.