Table 2

Behaviour change concepts mapped to training content

Learning objectivesBehaviour change conceptsTraining content
To understand the impact of communication behaviours on disabled children
  • Outcome expectancies and positive attitude

  • Personal and moral norms

  • Parent video’s describing their child’s experience and how this could have been improved

  • Inclusion of a positive experience

  • Handouts including research findings

To be motivated to change behaviour
  • Personal relevance

  • Self-efficacy

  • Interactive tasks appropriate to role, small group discussion of personal experience

  • Parent videos

To develop empathy
  • Personal and moral norms

  • Opportunity for personal and small group reflection

  • Practical exercises

  • Parent videos

To feel capable of behaviour change
  • Self-efficacy

  • Prompt/cue

  • Four key practices, reinforced throughout training

  • Basic awareness of some communication aids

  • Signposting to local resources and policies

  • Poster of four key practices displayed on ward

To make a commitment to change
  • Intention formation

  • Concrete plans

  • Opportunity to document how the training will change personal practice

To feel supported by the organisation in changing behaviour
  • Knowing and utilising existing processes and service models

  • ‘Local slot’: highlighting local policies and useful resources