Table 2

Behaviour change concepts mapped to training content

Learning objectives	Behaviour change concepts	Training content
To understand the impact of communication behaviours on disabled children	Outcome expectancies and positive attitude Personal and moral norms	Parent video’s describing their child’s experience and how this could have been improved Inclusion of a positive experience Handouts including research findings
To be motivated to change behaviour	Personal relevance Self-efficacy	Interactive tasks appropriate to role, small group discussion of personal experience Parent videos
To develop empathy	Personal and moral norms	Opportunity for personal and small group reflection Practical exercises Parent videos
To feel capable of behaviour change	Self-efficacy Prompt/cue	Four key practices, reinforced throughout training Basic awareness of some communication aids Signposting to local resources and policies Poster of four key practices displayed on ward
To make a commitment to change	Intention formation Concrete plans	Opportunity to document how the training will change personal practice
To feel supported by the organisation in changing behaviour	Knowing and utilising existing processes and service models	‘Local slot’: highlighting local policies and useful resources